Last updated: 10 November 2026
Mokasec sells steel security safes direct from this website. This page explains what
we collect when you use mokasec.com, why we collect it, and what you can ask us to do
with it. It is written to be read, not to be skimmed past.
Who we are
Mokasec is the trading name used on this website. For any question about this policy
or about the data we hold on you, write to mokasec@163.com.
We answer enquiries in English.
What we collect
- Order details — the name, delivery address, e-mail address and phone
number you give us at checkout, plus what you ordered. - Enquiry details — whatever you write in a quote request, including
your e-mail address and the model you asked about. - Technical data — the pages you open on this site, your browser type
and your approximate location, kept in server logs so we can keep the site running and
spot abuse.
Payment details
Card numbers are entered on the payment provider’s own page and are never stored on
this server. We receive the result of the payment — whether it succeeded, the amount and
a transaction reference — and nothing that would let us charge a card again.
Why we use it
- To take payment and ship your order.
- To answer your enquiry and send the documents you ask for.
- To keep records that tax and consumer-protection law require us to keep.
- To detect fraudulent orders before goods leave the warehouse.
We do not sell your data, and we do not pass it to anyone for advertising.
Who we share it with
Only the parties needed to complete what you asked for: the payment provider, the
carrier delivering your parcel, and the e-mail service that sends order confirmations and
tracking numbers. Each of them receives only the fields it needs.
Cookies
This site sets cookies that keep the shopping cart working and remember choices you
have made while browsing. We do not run advertising or cross-site tracking cookies.
How long we keep it
Order and invoice records are kept for as long as tax law requires. Enquiries that do
not turn into an order are deleted after 24 months.
Your rights
You may ask us for a copy of the data we hold on you, ask us to correct it, or ask us
to delete it where we are not required to keep it. Write to
mokasec@163.com and we will respond within 30 days.
If you are in the EU or the UK, you also have the right to complain to your national data
protection authority.
Children
This shop is not directed at children, and we do not knowingly collect data from
anyone under 16.
Changes
If this policy changes, the date at the top of the page changes with it. Material
changes are announced on the site before they take effect.